Frequently Asked Questions
Everything you need to know about shopping with Ability Superstore
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn clothing and accessories with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and receive your refund or exchange.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Ability Superstore accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital wallets like Apple Pay, Google Pay, and PayPal for a faster checkout experience.
Are your products ethically sourced?
Quality and ethics are our top priorities. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our fashion is both stylish and responsible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.